Telephone 01932 379951 Facebook Twitter

Terms and Conditions
  • All bookings are considered provisional until the receipt of a minimum 25% deposit which has to be received in order to firmly book the date. For the avoidance of doubt, no dates are confirmed until the deposit has been paid.
  • The deposit is non-refundable.
  • Cancellations within 6 weeks prior to your event will incur the full cost unless we are able to get a replacement.
  • The outstanding balance is payable in full prior to the event. We reserve the right to require full payment prior to the day the services are rendered.
  • Customers can make changes in catering numbers, final details on timing, food and other details up to two weeks before the booking.
  • We do not accept liability for any failure to provide the service contracted which are due to circumstances beyond our control, including electricity and water failures, or fire alarm evacuation.
  • Please note that our Hog Roast machines are 170cm long, 66cms wide Although we try to manoeuvre them through most houses sometimes this is not possible – especially if there are stairs involved. If customers have a side exit then we can easily use this, but in the worst possible situation we may have to cook outside the front of the house rather than in the back.
  • To protect ourselves against any 3rd Party Claims, Phoenix T/A Crackling pig has full Public Liability insurance. Please email us at if you wish to see the documentation.
  • Customers are responsible for our parking costs during the cooking and serving.
  • If we are held up in traffic we cannot be held responsible if there is a delay in cooking time. Since 2004 we have not been late for one event.

Please call us if you have any issues with any of the terms laid out above.

Crackling Pig Terms and Conditions
Silverlands Farm Cottage, Hardwick Lane, Chertsey Surrey KT16 0AD
Phone: 01932 379951
Mon-Fri 9am - 5pm Sat-Sun 10am - 5pm

Crackling Pig Logo

National Caterers Association Credit Card Payments


Facebook Twitter

Copyright (c) 2021 Crackling Pig | Terms And Conditions | Cookies Policy